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Frequently Asked Questions

Frequently Asked Questions

Basic Information

Skye Suwanee Town Center stands out among apartments in Suwanee by offering a location just minutes from Suwanee Town Center along with thoughtfully designed apartment homes and amenities including a two-story fitness center with top-of-the-line fitness equipment. Residents also enjoy convenient access to Suwanee Town Center, shopping, dining, and local attractions while benefiting from a professionally managed living experience.

The leasing office at Skye Suwanee Town Center is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sunday.

The leasing team at Skye Suwanee Town Center can be reached by phone at 404-682-0833. Prospective residents may also contact the leasing office through the online contact form on the property website.

The best way to receive updates about apartments, pricing, specials, and availability at Skye Suwanee Town Center is to call the leasing office at 404-682-0833 or submit an inquiry through the property website.

Renters insurance is allowed at Skye Suwanee Town Center. The community works with Assurant, a third-party provider that can help applicants obtain renters insurance.

Skye Suwannee Town Center offers a resident referral program for current residents, subject to program terms, eligibility, and availability. Residents should contact the leasing office for current referral details and reward information.

If a floor plan is unavailable, prospective residents can join the waitlist by selecting the desired floor plan on the Floor Plans page and choosing the Join Waitlist option.

Skye Suwanee Town Center is a smoke-free community. Smoking and vaping are prohibited, and vaping devices are treated the same as traditional smoking under the community policy.

The leasing team at Skye Suwanee Town Center supports English and Spanish.

Tours and Availability

Prospective residents can schedule a tour of Skye Suwanee Town Center by contacting the leasing office or using the online tour scheduling tool on the property website. Touring the community is a great way to explore the apartment homes, amenities, and surrounding neighborhood.

To schedule a tour for a specific apartment at Skye Suwanee Town Center, contact the leasing team or select an available apartment through the online scheduling tool. Tour availability depends on apartment availability and readiness for viewing.

Current apartment availability at Skye Suwanee Town Center can be viewed on the Floor Plans page of the property website. Availability changes frequently based on applications, move-ins, and upcoming vacancies.

Current leasing promotions at Skey Suwanee Town Center can be found on the Leasing Offers page. Prospective residents should contact the leasing office to verify current offers.

Skye Suwanee Town Center offers self-guided tours and in-person tours.

Prospective residents should bring a valid government-issued photo ID or passport when touring Skye Suwanee Town Center.

Prospective residents may be able to tour a specific floor plan or a comparable apartment home depending on current availability and access. The leasing office can help identify the best available apartment to tour.

Skye Suwanee Town Center offers Saturday in-person tours from 10:00 AM to 5:00 PM as well as self-guided tours that can be scheduled through the property website.

Floor Plans and Apartment Features

Skye Suwanee Town Center offers a variety of apartment floor plans, including studio, one-bedroom, two-bedroom, and three-bedroom apartment homes. These layouts are designed to accommodate a variety of household sizes and lifestyles.

Apartment homes at Skye Suwanee Town Center include an in-home washer and dryer at no additional cost.

Apartments at Skye Suwanee Town Center include both air conditioning and heating for year-round comfort.

Select apartment homes feature Juliette balconies and full walk-out patios, depending on the floor plan.

Apartment finishes and interior upgrades include smart home features, high ceilings, stainless steel appliances, and hardwood-style flooring.

Additional on-site storage is available at Skye Suwanee Town Center. Storage pricing ranges from $30 to $125 per month, depending on the storage unit size and current availability.

AT&T is the internet provider available at Skye Suwanee Town Center.

Skye Suwanee Town Center offers accessible apartment features and step-free routes in select areas of the community. Prospective residents who need accessible features should contact the leasing office to discuss available options and accommodations.

Select community technology features include face-recognition call boxes and key fob building entry. Apartment homes include Nest thermostats, USB outlets, and fob access to each home.

Apartment square footages vary by floor plan and are listed on the Floor Plans page of the property website.

Skye Suwanee Town Center offers furniture rental through CORT Furniture, allowing residents to furnish their apartment without purchasing furniture.

Location and Neighborhood

Skye Suwanee Town Center is located in Suwanee, Georgia, just minutes from Suwanee Town Center, offering convenient access to shopping, dining, entertainment, and major commuter routes.

Skye Suwanee Town Center is served by Roberts Elementary School, North Gwinnett Middle School, and North Gwinnett High School. School assignments should always be verified with Gwinnett County Public Schools because attendance boundaries may change.

Nearby parks include Suwanee Town Center Park, PlayTown Suwanee, and Town Center on Main, providing convenient outdoor recreation, walking paths, and community gathering spaces.

Grocery shopping options near the community include Publix, Kroger, and Walmart, making it convenient for residents to shop for everyday essentials.

Nearby destinations to Skye Suwanee Town Center include Main Event, StillFire Brewing, and the Shops at Suwanee Town Center, providing entertainment, dining, shopping, and community events just minutes from the property.

Nearby grocery options include Kroger, Publix, and Walmart. Nearby fitness centers include 9Round and coffee shops include Warm Waves Coffee, Good Coffee Bike Shop, and Orange Coffee.

Lease Terms & Fees

Rent at Skye Suwanee Town Center varies based on the apartment floor plan, square footage, location within the community, interior features, and current market availability. Current pricing changes daily, so prospective residents should review the Floor Plans page or contact the leasing office for the latest rent ranges.

Skye Suwanee Town Center offers lease terms ranging from 6 to 13 months, depending on apartment availability and current leasing conditions.

Skye Suwanee Town Center deposits varies and depends on floorplan type. DepositIQ is used as a security deposit alternative.

Residents should expect to pay prorated rent and a security deposit at move-in. Additional one-time fees may apply based on the application process.

Skye Suwanee Town Center charges a $200 administrative fee during the application process. Residents are also responsible for a $65 monthly AT&T technology fee and a $6.50 monthly utility billing fee.

Monthly rent does not include recurring charges such as $5 pest control, $25 valet trash, $65 AT&T internet, $6.50 utility billing, water/sewer charges based on usage, electricity through Georgia Power, pet fees (if applicable), and other resident-selected services.

Utilities are not included in the monthly rent. Water and sewer are metered and billed monthly through the community, while residents establish electric service directly with Georgia Power.

Skye Suwanee Town Center offers lease terms with a 6-month minimum. Shorter lease options than six months are not available.

Residents who terminate their lease early are subject to an early termination fee equal to two times the monthly rent, in accordance with the lease agreement.

Renewal offers are provided approximately 90 days before lease expiration, and residents are required to provide a 60-day notice before moving out or renewing.

Application and Screening Requirements

Prospective residents can apply online by selecting an available apartment home from the Floor Plans page and completing the online application.

Applicants can apply online by selecting an available apartment, completing the application, submitting the required documentation, and authorizing the required screening. The leasing office can assist throughout the application process.

Applications are typically processed within 48 hours, depending on document completion and screening results.

If an application is not approved, the $200 administrative fee may be refunded within 48 hours, in accordance with the property's current policy.

Applicants must have a minimum credit score of 550 and a gross household income of at least three times the monthly rent. Standard background and rental history screening also apply.

Skye Suwanee Town Center accepts guarantors for qualifying applicants.

Background checks are required as part of the standard apartment application process.

The application fee is $100 per person age 18 or older, and the administrative fee is $200. If an applicant is not approved, the administrative fee may be refunded according to the property's current policy.

Roommates may apply together, and household incomes can be combined to satisfy the income requirement.

Skye Suwanee Town Center accepts guarantors for students and first-time renters who qualify under the community's screening criteria.

Payments and Rent

Residents at Skye Suwanee Town Center can pay rent through the resident portal. The specific payment methods supported through the portal (ACH, debit card, credit card, etc.) need confirmation.

Late fees at Skye Suwanee Town Center are assessed when rent is not paid according to the due date and grace period outlined in the lease agreement.

Utilities and Internet

Utilities are not included in the monthly rent at Skye Suwanee Town Center. Water and sewer are metered and billed monthly through the community, while residents establish electric service directly with Georgia Power. Residents are also responsible for the community's required AT&T internet service.

Skye Suwanee Town Center offers high-speed internet service throughout the community with AT&T.

AT&T is the internet provider available at Skye Suwanee Town Center.

Residents at Skye Suwanee Town Center pay a $65 monthly AT&T technology/internet fee.

Monthly utility costs vary based on apartment size, occupancy, and resident usage. The property does not provide estimated monthly utility amounts because charges are usage-based.

Fiber internet is available through AT&T at Skye Suwanee Town Center.

Parking and Transportation

Resident parking at Skye Suwanee Town Center is available on a first-come, first-served basis at no additional cost.

Parking at Skye Suwanee Town Center is included for residents at no additional monthly cost and is available on a first-come, first-served basis.

Parking at Skye Suwanee Town Center is available on a first-come, first-served basis. Assigned, reserved, covered, and garage parking options need confirmation.

Skye Suwanee Town Center offers four electric vehicle charging stations for residents.

Bike storage at Skye Suwanee Town Center is available and there is no additional fee.

Guest parking at Skye Suwanee Town Center is available at no cost on a first-come, first-served basis and is located on the second floor of the parking deck.

Skye Suwanee Town Center is located in the heart of Suwanee with convenient access to major roads, Gwinnett Transit service, and rideshare options such as Uber and Lyft.

Skye Suwanee Town Center offers four EV charging stations, which are currently free to use.

Amenities and Property Features

Skye Suwanee Town Center offers a variety of on-site amenities including a wine lounge, saltwater swimming pool, two-story fitness center, clubhouse, business center, pet spa, pet park, and rooftop lounge, providing residents with spaces for recreation, fitness, work, and relaxation.

Skye Suwanee Town Center has a saltwater swimming pool that is open year-round and closes nightly at 10:00 PM, subject to community policies and weather conditions.

Skye Suwanee Town Center features a two-story fitness center with top-of-the-line fitness equipment for residents.

Skye Suwanee Town Center has a clubhouse that is available 24 hours a day.

Skye Suwanee Town Center offers a business center that is available to residents 24 hours a day.

Packages at Skye Suwanee Town Center are delivered to a secured package room that residents access using their key fob. Secure lockers are available for package delivery and pickup to help protect resident deliveries.

Skye Suwanee Town Center hosts resident events approximately once each month.

The clubhouse and business center are available 24 hours a day, subject to resident access policies.

Community security features include cameras throughout the amenity areas, camera-equipped call boxes, key fob-controlled building access, and an on-site courtesy officer.

Quiet hours and community rules are outlined in the resident lease agreement and community policies. Residents should follow all rules regarding noise, amenities, guests, parking, pets, smoking, and common area use.

Pet Policy

Skye Suwanee Town Center is a pet-friendly apartment community, subject to the property's current pet policies, fees, and breed restrictions.

Yes. Skye Suwanee Town Center allows pets. The community charges a $450 one-time pet fee for the first pet and an additional $200 one-time fee for a second pet, along with $25 monthly pet rent per pet. Breed restrictions apply.

Skye Suwanee Town Center offers both a pet park and a pet spa, and the dog park is available 24 hours a day.

Service animals and emotional support animals are accommodated in accordance with applicable federal, state, and local laws. Residents requesting an accommodation should contact the leasing office regarding the required documentation and approval process.

Breed restrictions apply at Skye Suwanee Town Center. The complete list of restricted breeds is available from the leasing office. Weight restrictions and DNA registration requirements need confirmation.

Maintenance and Emergency Requests

Residents at Skye Suwanee Town Center can submit a maintenance request by calling the leasing office or by logging into the resident portal and selecting Service Requests.

Maintenance response times depend on the nature of the request, service priority, parts availability, and scheduling. Emergency requests are prioritized, while routine maintenance is addressed as promptly as possible.

Residents can contact emergency maintenance by calling the leasing office phone number and following the after-hours prompts to reach the appropriate emergency maintenance option.

Emergency maintenance issues generally include active flooding, significant plumbing leaks, fire-related hazards, loss of essential services where applicable, security concerns, or other conditions that threaten resident safety or property. Residents should follow the property's emergency maintenance procedures for qualifying emergencies.

Skye Suwanee Town Center provides preventive maintenance services, including annual inspections, filter changes upon request, and pest control services.

Move-in and Move-out

Before move-in, each apartment is prepared through the standard make-ready process, including pet treatment, professional cleaning, and replacement of HVAC filters before residents receive their keys.

Residents at Skye Suwanee Town Center are required to remove all personal belongings, clean all rooms and appliances, and return all keys on the scheduled move-out date.

Security deposit refunds are handled according to the lease agreement and applicable law after any applicable deductions for damages, unpaid balances, cleaning, or other lease-related charges. Specific refund timelines need confirmation.

Skye Suwanee Town Center does not offer reserved elevators. Elevators are available on a first-come, first-served basis.

A move-in checklist is available upon request.

To help maximize the opportunity for a full security deposit refund, residents should thoroughly clean the apartment and return it in accordance with the lease requirements.

Corporate, Short-Term, and Special Programs

Skye Suwanee Town Center accepts corporate leases. The community does not offer furnished apartment homes; however, residents may rent furniture through CORT Furniture.

Skye Suwanee Town Center accepts leases with a minimum lease term of six months. Lease availability and pricing vary based on current inventory and leasing conditions.

Skye Suwanee Town Center offers furniture rental through CORT Furniture, allowing residents to furnish their apartment homes without purchasing furniture.

Eligible government employees, first responders, and teachers receive waived application and administrative fees along with a $250 bonus, subject to current program terms and eligibility.

Skye Suwanee Town Center does not offer by-the-bed or other student-specific leasing options. However, the community does accept guarantors for qualifying applicants.

Sustainability and Eco-Friendly Features

Skye Suwanee Town Center includes sustainability-focused features such as LED lighting, Nest smart thermostats, energy-efficient systems, recycling, and electric vehicle charging stations, helping support more efficient apartment living.

Skye Suwanee Town Center provides a community recycling bin for residents.

Skye Suwanee Town Center utilizes energy-efficient appliances and systems.

Select apartment homes at Skye Suwanee Town Center include LED lighting and Nest smart thermostats as energy-saving features.

Skye Suwanee Town Center offers four complimentary electric vehicle charging stations and free bike storage for residents. Public transit incentives and bike-share programs need confirmation.

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